Hardware

Not all insurance companies support every device or browser, so it's important to know what types of hardware and software you're using. Below are common terms and examples.
Computers:
Laptop
Desktop
Popular Brands:
Acer
Apple
Dell
HP
Lenovo
Microsoft
Tablets:
Amazon Fire
iPad
Lenovo Tab
Microsoft Surface
Samsung Galaxy
Phones:
Google Pixel
iPhone
LG
Motorola Moto, Razr
Nokia
Samsung Galaxy
Wearables:
Fitness Tracker
Pedometer
Heart Rate Monitor
Watch
Mobile Devices: a general term that includes phones, tablets and wearables.

Software

Software* - programs (applications) that come installed on your computer, or you download and install them, to complete tasks. Examples below.
  • Acrobat Reader
  • Excel
  • Outlook
  • PowerPoint
  • Word
  • QuickTime
  • Zoom​

Browsers - free software used to browse (surf) the internet.
Apps - mobile device programs (applications) that are already installed on your device, or you download from the App Store (Apple), Google Play (Android) or Microsoft Store, to complete tasks.
  • Bank of America Mobile Banking
  • Resource for Rates
  • GMail
  • Photoshop Express
  • FaceTime

*Companies are now starting to call ALL forms of software Apps.
Operating systems - software that's installed on hardware that makes the device run (operate).
  • iOS (Apple mobile devices)
  • Apple OS (Apple computers)
  • Microsoft Windows (mobile devices, desktops, laptops)
  • Android (mobile devices, laptops)
  • Fire OS (tablets)
  • Linux (laptops, desktops)
  • Unix (laptops, desktops)

Web-based Apps: software that you use in a browser that does not need to be installed on a device.
Social Media - platforms that you use to network, engage, market and promote yourself on. Some are designed to work best on mobile phones and don't have full functionality on computers or tablets.