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The Resource Blog

Technology You Need if You're an Insurance Agent

4/21/2025

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As a busy insurance agent you need technology to help run and manage your business effectively, and our technology does exactly that. From the built-in CRM to manage prospects and clients, to the quote and enrollment capabilities for Life and Health products, to the Integrity for Agents mobile app that lets you work on the go, to the AI prompts that help you access information faster, Integrity Technology is here to help your business grow. MedicareCENTER, LifeCENTER, LeadCENTER and Ask Integrity are the pieces of the puzzle you've been searching for.
Insurance agent using Integrity for Agents mobile app.

MedicareCENTER

Let's get right into the details of MedicareCENTER. You can quickly quote and enroll clients in Medicare Advantage and Prescription Drug plans directly from a contact record. You're able to compliantly record and store phone calls for 10 years per CMS requirements. If you're looking to quote and enroll clients in Medicare Supplement plans, you can do so through the integrated CSG App. You're able to track all your clients and leads regardless of enrollment or quoting system. Easily batch import clients or create a new client on the fly with just an e-mail address or phone number in the CRM and use the dynamic tagging feature which allows you to filter and sort clients and leads by plan type, recommendations or any other important attribute. The robustness of MedicareCENTER, with new enhancements rolling out each quarter, is the most efficient way to manage your Medicare clients.

LifeCENTER

If you're selling Life products, you'll be able to save time and produce more with LifeCENTER. This platform allows you to quote and enroll clients in Simplified Indexed Universal Life (SIUL) and Final Expense products directly from a contact record. Searching for medical conditions based on medications and getting enhanced underwriting results for both SIUL and Final Expense products makes recommendations easier than ever. LifeCENTER, just like MedicareCENTER continues to evolve. In the coming weeks fully underwritten IUL products are launching, as well as DIME analysis to help you quickly find the right coverage for your clients. Just as MedicareCENTER helps you manage your Medicare clients, LifeCENTER is the key to managing your Life clients.
Woman using MedicareCENTER on her phone.

LeadCENTER

If you're starting out in the insurance industry or you're just looking to purchase leads, then LeadCENTER is your gateway to purchase exclusive, verified leads for Health and Life. All leads are 100% verified, TCPA compliant and are updated regularly. Utilizing the lead scoring feature to purchase leads based on their likelihood of converting, allows you to prioritize your budget. You have the capability to run real-time campaigns to have live leads funneled to you when you're able to take phone calls or receive live data leads. These leads are then fed directly into your MedicareCENTER CRM. Setting up custom ad campaigns with the ability to select from several different mailer types to target your preferred audience is a breeze in LeadCENTER. All of the marketing and advertising is done for you. All you have to do is login to LeadCENTER, select your preferred demographics and with a few clicks, begin growing your client base.

Ask Integrity & Client Connect

Get all the client information you need by utilizing the built-in, voice activated AI prompts. Ask Integrity is our proprietary AI software that has been built to help our agents be more efficient. Ask Integrity Shoppers assists you with carrier data and alerts you to clients who have a higher likelihood of shopping and may need to change their coverage. 

Client Connect is the built-in email marketing program that allows you to reach out to your clients to keep in touch with regards to their policies or simply to wish them a happy birthday. You also have the ability to use SMS from within the platform if your clients prefer to be contacted via text message.

The Integrity Technology platform that encompasses all of these elements is free to our contracted agents. Reach out to us today if you would like to learn more and to get started.
By Carolyn Portanova
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    Author

    Carolyn has a B.A. from Manhattanville University and has been with The Brokerage Resource since 2012.

    Carolyn
    Carolyn Portanova
    ​Director or Marketing

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