Contracting
You can make the contracting request above or by emailing [email protected]. Your request to get contracted will trigger an email with a link. Simply click on the link in the email to begin the process.
You will receive an email from [email protected] with the subject line as Onboarding Invitation.
The email will include the contracting link, username, and password. Click on the link to begin contracting. The contracting link will always be https://desktop.pingone.com/cnc-workbench-brk, and your username is your NPN.
Review Centene’s Guide to Onboarding Brokers
After logging in, select the Centene Workbench icon, and you will see the pending contract to complete. Select 'Start'.
When beginning the contract, you will need to validate your Social Security Number (SSN)/Tax Identification Number (TIN) against the NPN provided in your initiation. The NPN will be pre-populated. Enter in your SSN/TIN and select Validate. After validating, you will view a dashboard with tabs to enter Demographics, Payment, and State Licenses information before selecting the Submit tab.
Once you have completed all demographic information, please review your Upline and Sub Type information. Your upline should show as The Brokerage Resource NPN 7334448.
Sub-type descriptions:
When you have confirmed this information is correct, please check the box acknowledging you understand, and then select “Continue”.
Select the Payment tab under My Certification Cases.
Complete your W-9 and EFT according to how you will be paid. If you are contracted as an LOA you will not be asked to complete EFT information.
Select the State Licenses tab under My Certification Cases. Your Resident state license is automatically selected for you. You can also select all licenses that you wish to market and sell Wellcare products in.
Before submitting, you will be able to review the document and your W9. You can save or print these documents at this time. The documents will also load into your broker profile within the portal.
To submit your request, review and acknowledge the statements below. Use the open space to complete your signature, and then select Submit.
Carrier and Product Certification Process:
After you step through the contracting process, you will be provided further information from Wellcare about how to do your carrier and/or product certifications on their Centene Learning Center. Here is the guide/instructions needed to get to the site and step through the certification process.
You can make the contracting request above or by emailing [email protected]. Your request to get contracted will trigger an email with a link. Simply click on the link in the email to begin the process.
You will receive an email from [email protected] with the subject line as Onboarding Invitation.
The email will include the contracting link, username, and password. Click on the link to begin contracting. The contracting link will always be https://desktop.pingone.com/cnc-workbench-brk, and your username is your NPN.
Review Centene’s Guide to Onboarding Brokers
After logging in, select the Centene Workbench icon, and you will see the pending contract to complete. Select 'Start'.
When beginning the contract, you will need to validate your Social Security Number (SSN)/Tax Identification Number (TIN) against the NPN provided in your initiation. The NPN will be pre-populated. Enter in your SSN/TIN and select Validate. After validating, you will view a dashboard with tabs to enter Demographics, Payment, and State Licenses information before selecting the Submit tab.
Once you have completed all demographic information, please review your Upline and Sub Type information. Your upline should show as The Brokerage Resource NPN 7334448.
Sub-type descriptions:
- Downline Only – The broker receives their own commissions. Broker owns book of business.
- Licensed Only Agent (LOA) – Commissions are assigned to an upline agency. This is usually for when an agent owns an agency or an agent that works for an agency that they do not own.
When you have confirmed this information is correct, please check the box acknowledging you understand, and then select “Continue”.
Select the Payment tab under My Certification Cases.
- Select “Yes” if you have a private company that you would like to assign as the Payee.
- Select “No” if you do not wish to declare a private company to be the Payee.
Complete your W-9 and EFT according to how you will be paid. If you are contracted as an LOA you will not be asked to complete EFT information.
Select the State Licenses tab under My Certification Cases. Your Resident state license is automatically selected for you. You can also select all licenses that you wish to market and sell Wellcare products in.
Before submitting, you will be able to review the document and your W9. You can save or print these documents at this time. The documents will also load into your broker profile within the portal.
To submit your request, review and acknowledge the statements below. Use the open space to complete your signature, and then select Submit.
Carrier and Product Certification Process:
After you step through the contracting process, you will be provided further information from Wellcare about how to do your carrier and/or product certifications on their Centene Learning Center. Here is the guide/instructions needed to get to the site and step through the certification process.
Transfer/Release Policy
If you are already appointed with Centene and would like to transfer under The Brokerage Resource, please log into your Ping One account.
Note: Agents must be contracted AND certified to initiate a transfer. If you are contracted as an LOA agent, you will not be able to transfer with the below instructions. LOA agents will need to terminate their existing contracts, notify [email protected] after the termination has been completed, then we will send you a new contract.
In Ping One the terminate button is under My Credentials > My Status > Credentials. Review Centene’s Transfer Guide. Once you are logged into PingOne, select “Centene Workbench”. Click My Account > My Hierarchy Info.
Hierarchy requests will not be approved between September 15th and December 8th.
If you are already appointed with Centene and would like to transfer under The Brokerage Resource, please log into your Ping One account.
Note: Agents must be contracted AND certified to initiate a transfer. If you are contracted as an LOA agent, you will not be able to transfer with the below instructions. LOA agents will need to terminate their existing contracts, notify [email protected] after the termination has been completed, then we will send you a new contract.
In Ping One the terminate button is under My Credentials > My Status > Credentials. Review Centene’s Transfer Guide. Once you are logged into PingOne, select “Centene Workbench”. Click My Account > My Hierarchy Info.
- Sub Type Options: Preform an upline or payment change
- Upline Options: Request to Leave My Current Upline
- Choose to have your commissions paid directly to you
- DO NOT have them paid to The Brokerage Resource. We do not use this option
- Search for upline: Enter The Brokerage Resource or NPN 7334448
Hierarchy requests will not be approved between September 15th and December 8th.
Demographic Changes
Review Centene User Guide
Once you are logged into PingOne, select “Centene Workbench”. Click My Account > Account Info or Payee Info.
An agent can add a corporation by emailing [email protected]. We will send you a new contracting link to contract your agency.
Review Centene’s Guide to Onboarding Brokers.
Review Centene User Guide
Once you are logged into PingOne, select “Centene Workbench”. Click My Account > Account Info or Payee Info.
An agent can add a corporation by emailing [email protected]. We will send you a new contracting link to contract your agency.
Review Centene’s Guide to Onboarding Brokers.
EFT Changes
Review Centene User Guide
Once you are logged into PingOne, select “Centene Workbench”. Click My Account > Account Info or Payee Info.
Review Centene User Guide
Once you are logged into PingOne, select “Centene Workbench”. Click My Account > Account Info or Payee Info.
Add Non-Resident State
Review Centene User Guide
Once you are logged into PingOne, select “Centene Workbench”. Click My Credentials > Manage My Licenses.
After completing selecting a state(s), select the Add Selected State button to save your changes.
Review Centene User Guide
Once you are logged into PingOne, select “Centene Workbench”. Click My Credentials > Manage My Licenses.
- Active States displays which states you are currently approved to market/sell Wellcare plans.
- Available States displays additional states that are available for you to add to your profile. This is based off the NIPR. It may take a few days to see a new license appear in your Available States.
- Before writing business, you must see the state added to your Active States.
After completing selecting a state(s), select the Add Selected State button to save your changes.
Assignment of Commissions
Review Centene User Guide
Once you are logged into PingOne, select “Centene Workbench” then “My Account”. The Payee Info tab captures the name and address on file for payment. Select the “Edit Payee Info” tab to update your name or address. The 1099 that will generate will match the information on this screen.
To declare a private company as your payee, select the “Edit Payee Info” button and update the information to reflect that of your company. Name = Name of the business / private company. Address = Shipping Address. SSN / TIN = the TIN of the business / private company. Then select Save.
A prompt will display to complete a new W9. The Business Entity Information will be prefilled from what was entered under the Edit Payee Info button. To make any adjustments, edit these fields.
Once the Business Entity Information is accurate, scroll down to the W-9 Information. Assign the appropriate taxation type for your private company. It is required to check the box, acknowledging that you are legally authorized to execute contracts and agreements on behalf of the company. Proceed to the Banking Information and complete all required ACH fields. Select Continue.
The final steps are to acknowledge the W9 is accurate and complete your signature. Select the Submit button. The workflow will be completed, and your Payee Info will be updated.
Review Centene User Guide
Once you are logged into PingOne, select “Centene Workbench” then “My Account”. The Payee Info tab captures the name and address on file for payment. Select the “Edit Payee Info” tab to update your name or address. The 1099 that will generate will match the information on this screen.
To declare a private company as your payee, select the “Edit Payee Info” button and update the information to reflect that of your company. Name = Name of the business / private company. Address = Shipping Address. SSN / TIN = the TIN of the business / private company. Then select Save.
A prompt will display to complete a new W9. The Business Entity Information will be prefilled from what was entered under the Edit Payee Info button. To make any adjustments, edit these fields.
Once the Business Entity Information is accurate, scroll down to the W-9 Information. Assign the appropriate taxation type for your private company. It is required to check the box, acknowledging that you are legally authorized to execute contracts and agreements on behalf of the company. Proceed to the Banking Information and complete all required ACH fields. Select Continue.
The final steps are to acknowledge the W9 is accurate and complete your signature. Select the Submit button. The workflow will be completed, and your Payee Info will be updated.